Auckland

Auckland Regional Transport Authority

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Transport for Disabled People

Total Mobility Scheme
The Total Mobility Scheme aims to assist people with impairments to enhance their community participation by accessing appropriate transport.

This assistance is provided to eligible, registered people in the form of subsidised door-to-door transport services wherever scheme transport providers (generally taxis) operate.

The eligibility assessment identifies whether a person has an impairment that qualifies them for the Total Mobility Scheme. That is, an impairment that prevents them undertaking any one or more of the following components of a journey unaccompanied, on a bus, train or ferry, in a safe and dignified manner:

Getting to the place from where the transport departs
Getting onto the transport
Riding securely
Getting off the transport
Getting to the final destination point
Individuals who may be eligible can contact MAXX on (09) 366 6400 for further information on eligibility and the application process.

From July 2007 to June 2008, approx 426,000 taxi journeys were facilitated at a cost of approx $3.1 million.


Dial A Ride Transport
An alternative to the Total Mobility Scheme for people with impairments is Dial A Ride Transport, a specialist wheelchair vehicle shuttle service that operates on weekdays under contract to ARTA. Total Mobility discounts do not apply to travel with Dial A Ride Transport as a different fare structure operates, but separate rates are available for organised group travel.